“STAY AND PLAY - HOLIDAY HOTLINE ACTIVATION” PROMOTION

Terms and Conditions

    1. Information on how to enter and the prize form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.

       

    2. Entry is only open to QLD residents aged 18 years or over who visit Uptown Brisbane located at 91 Queen St, Brisbane QLD 4000, Australia during the Promotional Period (defined below).

       

    3. Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or cousin.

       

    4. Entries into the promotion open on 25/06/24 and close at 5:00pm AEST on 30/06/24 (“Promotional Period”).

       

    5. To be eligible to enter and receive an entry into the draw, individuals must, during the Promotional Period, undertake either one (1) of the following steps:
      1. Locate the Stay & Play Holiday Hotline Activation site at the Level E Food Court in Uptown Brisbane and enter the ‘phone booth’, input the requested details into the iPad (including but not limited to their first name, last name, postcode, state, valid email address and telephone number), undertake the personality profile quiz, check the box to separately agree to these Terms and Conditions and submit the fully completed entry form on the iPad; or
      2. Locate the promotional advertisement displayed on a media screen at Uptown Brisbane, scan the QR code on the promotional advertisement, follow the prompts to the promotion entry page, input the requested details (including but not limited to their first name, last name, postcode, state, valid email address and telephone number), select an answer to the question “how would you describe your holiday personality?” from the displayed options, check the box to separately agree to these Terms and Conditions and submit the fully completed entry form.

       

    6. Only one (1) entry is permitted per person.

       

    7. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.

       

    8. Incomplete or indecipherable entries will be deemed invalid.

       

    9. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.

       

    10. The draw will take place at Anisimoff Legal, G13, 3 Amy Close, Wyong NSW 2259 on 04/07/24 at 3:00pm AEST. The Promoter may draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn. The winner will be notified by email and telephone within seven (7) days of the draw.

       

    11. The Promoter’s decision is final and no correspondence will be entered into.

       

    12. The first valid entry drawn will win one (1) holiday prize pack for two (2) adults valued at up to $2,912.

      Prize pack consists of:

      • One (1) x Minor Hotels Gift Card for a two (2) night stay, available for the following properties and room types, all subject to availability.
      • Oaks Gold Coast Calypso Plaza Suites in a 2 Bed Executive Premier Apartment (blackout date of 5/6/25-8/6/25)
      • Avani Broadbeach Residences in a 2 Bed Premier Ocean Suite;
      • Oaks Gold Coast Hotel in a 2 Bedroom Dual Key Ocean View Apartment.
      • One (1) x $500 Experience Oz Gift Card;
      • One (1) x $300 Gennari Group Gift Card (redeemable at Koi Dining, Maggie Choo, The Loose Moose, The Roosevelt Lounge, Glass, LA Luna Dining, La Luna Beach Club or MARE Restaurant); and
      • The choice of one (1) event experience from the following options:
      • Two (2) x GA 3-Day Passes (Friday – Sunday) to attend the Pacific Airshow Gold Coast event scheduled to take place between 16/08/24 – 18/08/24;
      • Two (2) x GA 3-Day Passes (Friday – Sunday) to attend the Boost Mobile Gold Coast 500 event scheduled to take place between 25/10/24 – 27/10/24;
      • Two (2) x GA Italian Renaissance Alive tickets for a session of their choice and $150 Home of the Arts Gift Voucher;
      • 1 X Dining Festival Experience, including a gourmet charcuterie board and drinks in an exclusive area within the Groundwater Country Music Festival bar during a headline act of your choice for the 2024 festival scheduled to take place between 18/10/24 – 20/10/24, plus an exclusive merchandise pack. 
    13. Any ancillary costs associated with redeeming the gift cards are not included in the prize. Any unused balance of the gift cards will not be awarded as cash. Redemption of the gift cards is subject to any terms and conditions of the issuer including those specified on the gift cards.

       

    14. The prize is subject to all operator ticket/voucher/gift card terms and conditions, including any applicable age restriction. The Promoter and event organisers hereby expressly reserve the right to eject the winner (and/or his/her companion) for any inappropriate behaviour, including but not limited to intoxication, whilst participating in any element of the prize.

       

    15. Subject to the unclaimed prize draw clause, if for any reason the winner does not take the prize (or an element of the prize) by the time stipulated by the Promoter, then the prize (or an element of the prize) will be forfeited.

       

    16. If the prize (or an element of the prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or an element of the prize) with a prize to the equal value or specification, subject to any written directions from a regulatory authority.

       

    17. Total prize pool value is up to $2,912.

       

    18. Prize, or any unused portion of a prize, is not transferable or exchangeable and cannot be taken as cash, unless otherwise specified.

       

    19. A draw for the prize, if unclaimed, may take place on 01/08/24 at the same time and place as the original draw, subject to any directions from a regulatory authority. The winner, if any, will be notified by email within seven (7) days of the draw.

       

    20. In the event of war, terrorism, state of emergency, pandemic or any other kind of disaster, the Promoter reserves the right to cancel, terminate, modify or suspend the promotion or suspend, substitute or modify a prize, subject to any written directions from a relevant regulatory authority.

       

    21. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.

       

    22. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.

       

    23. Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the Internet service provider used.

       

    24. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.

       

    25. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; (f) if any of the selected prize events are delayed, postponed or cancelled for any reason beyond the reasonable control of the Promoter; or (g) taking of the prize.

       

    26. The Promoter collects personal information ("PI") in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers and prize suppliers. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at https://www.destinationgoldcoast.com/dgc-privacy. In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. The Promoter will not disclose PI to any entity outside of Australia.

       

    27. The Promoter is Gold Coast Tourism Corporation Ltd (trading as Destination Gold Coast) (ABN: 75 009 935 184) of Oracle North, Suite N 301/12 Charles Ave, Broadbeach QLD 4218, telephone: 07 5592 2699 (“Promoter”).